No goal, regardless of how small can be achieved without adequate training.

Data is of course important in manufacturing, but I place the greatest emphasis on facts.

Costs do not exist to be calculated. Costs exist to be reduced.

The Toyota style is not to create results by working hard. It is a system that says there is no limit to people's creativity. People don't go to Toyota to 'work' they go there to 'think'.

Standards should not be forced down from above but rather set by the production workers themselves.

Ask 'why' five times about every matter.

And we are reducing the time line by reducing the non-value-added wastes.