Aside from Donald Trump, polls find [Hillary] Clinton to be the least-liked presidential candidate in recent history.

Peter Hart, who's a pollster that's - who's done many focus groups about Hillary Clinton, talks about a glass curtain. She talks about the glass ceiling. He says voters feel there's a glass curtain between themselves and Hillary Clinton. They can't relate to her. They feel they don't really understand her, and that's made it easier for her opponents, of which there have been many over many years, to define her the way they want to.

Judy Price Osgood is a longtime friend of Clinton's, and she says she meets people regularly who say they don't like [Hillary] Clinton.

She [Hillary Clinton] says I know that this is the first time that one of our two major parties has ever nominated a woman, and that takes some getting used to even for me. And I think that she has to somehow figure out a way to talk about it. She doesn't like being a symbol, but in many ways, that's what tonight is about.

The theft potentially of data does create this image of sort of cloak and dagger politics that we sort of imagine when we think of underhanded politics.

Kathy Burgess describes [Hillary] Clinton as fun and an all-around great person but admits it doesn't come through well.

People don't change. People are who they are.