The customer moved on long before the industry reacted to what she wanted. She doesn't want to buy things four months in advance, she wants to buy something today and wear it tomorrow. She cares less about seasons and collections and really what she's looking for is price, quality, and convenience.

The thing about Uggs is that they're so comfortable. Once you've worn them, you don't want to go back.

My motto is: feel the fear and do it anyway.

I think it takes 30 years to build a luxury brand.

When someone asks about a career in fashion, I say start at the bottom. If you want to start a business, you have to know it from the ground up.

The truth is that we all have lives that are complicated. We all get hurt by people we love sometimes. It's laughable to believe that anyone is immune. The important thing is how you behave.

I actually have more shoes than anyone will ever know.