I'm always impressed by confidence, kindness and a sense of humour.

You never know. Down the road you can do a lot of product categories. But I think you really have to build your core first and for people to know you and respect you for that.

I had to put the company through a reorg, raise a new round of financing, and sort of press the restart button. But my feeling was that I wasn't going to be bullied. I wasn't going to let them take me down. I had to pull myself together and move forward.

I went back to the factories that I worked with at Jimmy Choo because they don't work for Jimmy Choo exclusively.

It felt like strappy sandals were looking really old lady-ish; really dated and not cool.

The customer moved on long before the industry reacted to what she wanted. She doesn't want to buy things four months in advance, she wants to buy something today and wear it tomorrow. She cares less about seasons and collections and really what she's looking for is price, quality, and convenience.

I actually have more shoes than anyone will ever know.