The objective of hypertext research is to save the planet.

The world is not yet finished, but everyone is behaving as if everything was known. This is not true. In fact, the computer world as we know it is based upon one tradition that has been waddling along for the last fifty years, growing in size and ungainliness, and is essentially defining the way we do everything. My view is that today’s computer world is based on techie misunderstandings of human thought and human life. And the imposition of inappropriate structures throughout the computer is the imposition of inappropriate structures on the things we want to do in the human world.

Making things easy is hard.

Computers are hierarchical. We have a desktop and hierarchical files which have to mean everything.

I am looking at it from the point of view of a harried user, which I am, and I believe that I am much more like the typical non-technical harried user than I am like the people who smoothly operate everything.

I have long been alarmed by people's sheeplike acceptance of the term 'computer technology' - it sounds so objective and inexorable - when most computer technology is really a bunch of ideas turned into conventions and packages.

The paperless office is possible, but not by imitating paper. Note that the horseless carriage did not work by imitating horses.