Sometimes you had to take a look at yourself and then look away.

If you get the characters right you've done sometimes nearly half the work. I sometimes find I get the characters right then the characters will often help me write the book - not what they look like that's not very important - what people look like is not about their character. You have to describe the shape they leave in the world, how they react to things, what effect they have on people and you do that by telling their story.

It was Carrot who'd suggested to the Patrician that hardened criminals should be given the chance to 'serve the community' by redecorating the homes of the elderly, lending a new terror to old age and, given Ankh-Morpork's crime rate, leading to at least one old lady having her front room wallpapered so many times in six months that now she could only get in sideways.

In the Ramtops village where they dance the real Morris dance, for example, they believe that no-one is finally dead until the ripples they cause in the world die away - until the clock he wound up winds down, until the wine she made has finished its ferment, until the crop they planted is harvested. The span of someone's life, they say, is only the core of their actual existence.

Just call in at the torturer on your way out. See when he can fit you in.

Aziraphale collected books. If he were totally honest with himself he would have to have admitted that his bookshop was simply somewhere to store them. He was not unusual in this. In order to maintain his cover as a typical second-hand book seller, he used every means short of actual physical violence to prevent customers from making a purchase. Unpleasant damp smells, glowering looks, erratic opening hours - he was incredibly good at it.

Never trust a species that grins all the time. It’s up to something.