You had to deal every day with people who were foolish and lazy and untruthful and downright unpleasant, and you could certainly end up thinking that the world would be considerably improved if you gave them a slap.
Terry PratchettThe Librarian was not familiar with love, which had always struck him as a bit ethereal and soppy, but kindness, on the other hand, was practical. You knew where you were with kindness, especially if you were holding a pie it had just given you.
Terry Pratchett