There are, always and only, the bad people, but some of them are on opposite sides.

She had heard it said that, before you could understand anybody, you needed to walk a mile in their shoes, which did not make a whole lot of sense, because probably AFTER you had walked a mile in their shoes, you would understand that they were chasing you and accusing you of the theft of a pair of shoes--although, of course, you could probably outrun them, owing to their lack of footwear.

Journalism makes you think fast. You have to speak to people in all walks of life. Especially local journalism.

IT'S THE EXPRESSION ON THEIR LITTLE FACES I LIKE, said the Hogfather. "You mean sort of fear and awe and not knowing whether to laugh or cry or wet their pants?" YES. NOW THAT IS WHAT I CALL BELIEF.

Rings try to find their way back to their owner. Someone ought to write a book about it.

The Librarian was not familiar with love, which had always struck him as a bit ethereal and soppy, but kindness, on the other hand, was practical. You knew where you were with kindness, especially if you were holding a pie it had just given you.

Aziraphale. The Enemy, of course. But an enemy for six thousand years now, which made him a sort of friend.