IT professionals have a responsibility to understand the use of standards and the importance of making Web applications that work with any kind of device.

Compared even to the development of the phone or TV, the Web developed very quickly.

I hope we will use the Net to cross barriers and connect cultures.

I suppose it's amazing when you think how many things people get involved in that don't work.

If different cultures connect with each other, they are less likely to want to shoot each other.

Customers need to be given control of their own data-not being tied into a certain manufacturer so that when there are problems they are always obliged to go back to them.

One way to think about the magnitude of the changes to come is to think about how you went about your business before powerful Web search engines. You probably wouldn't have imagined that a world of answers would be available to you in under a second. The next set of advances will have an different effect, but similar in magnitude.