A hacker to me is someone creative who does wonderful things.

Customers need to be given control of their own data-not being tied into a certain manufacturer so that when there are problems they are always obliged to go back to them.

The Mobile Web Initiative is important - information must be made seamlessly available on any device.

[The internet] ought to be like clay, rather than a sculpture that you observe from a distance.

When it comes to professionalism, it makes sense to talk about being professional in IT. Standards are vital so that IT professionals can provide systems that last.

You affect the world by what you browse.

What we believe, endorse, agree with, and depend on is representable and, increasingly, represented on the Web. We all have to ensure that the society we build with the Web is the sort we intend.