Customers need to be given control of their own data-not being tied into a certain manufacturer so that when there are problems they are always obliged to go back to them.

My own personal preference is that the consumer, the individual person should be protected because individual people and the difference between individual people and the diversity we have between people on the planet is so important.

Sites need to be able to interact in one single, universal space.

I should be able to pick which applications I use for managing my life, I should be able to pick which content I look at, and I should be able to pick which device I use, which company I use for supplying my internet, and I'd like those to be independent choices.

One way to think about the magnitude of the changes to come is to think about how you went about your business before powerful Web search engines. You probably wouldn't have imagined that a world of answers would be available to you in under a second. The next set of advances will have an different effect, but similar in magnitude.

The web is more a social creation than a technical one. I designed it for a social effect - to help people work together - and not as a technical toy. The ultimate goal of the Web is to support and improve our weblike existence in the world. We clump into families, associations, and companies. We develop trust across the miles and distrust around the corner.

If I had taken a proprietary control of the Web, then it would never have taken off. People only committed their time to it because they knew it was open, shared: that they could help decide what would happen to it next.. and I wouldn't be raking off 10%!