I think IT projects are about supporting social systems - about communications between people and machines. They tend to fail due to cultural issues.

Universality has been the key enabler of innovation on the Web and will continue to be so in the future.

The power of the Web is in its universality. Access by everyone regardless of disability is an essential aspect.

It’s the whole cat and mouse game between the readers and writers that makes the web work.

If I had taken a proprietary control of the Web, then it would never have taken off. People only committed their time to it because they knew it was open, shared: that they could help decide what would happen to it next.. and I wouldn't be raking off 10%!

The world's urban poor and the illiterate are going to be increasingly disadvantaged and are in danger of being left behind. The web has added a new dimension to the gap between the first world and the developing world. We have to start talking about a human right to connect.

I myself feel that it is very important that my ISP supplies internet to my house like the water company supplies water to my house. It supplies connectivity with no strings attached.