[The internet] ought to be like clay, rather than a sculpture that you observe from a distance.

What we believe, endorse, agree with, and depend on is representable and, increasingly, represented on the Web. We all have to ensure that the society we build with the Web is the sort we intend.

In many ways, people growing up with the Web and now the Semantic Web take the power at their fingertips for granted.

Physicists analyse systems. Web scientists, however, can create the systems.

Customers need to be given control of their own data-not being tied into a certain manufacturer so that when there are problems they are always obliged to go back to them.

Innovation is serendipity, so you don't know what people will make.

Compared even to the development of the phone or TV, the Web developed very quickly.