What we believe, endorse, agree with, and depend on is representable and, increasingly, represented on the Web. We all have to ensure that the society we build with the Web is the sort we intend.

When it comes to professionalism, it makes sense to talk about being professional in IT. Standards are vital so that IT professionals can provide systems that last.

I think IT projects are about supporting social systems - about communications between people and machines. They tend to fail due to cultural issues.

It was never clear that it wouldn't just stop (the WWW). Any time during that exponential growth, it could have stalled. I think we were never very confident until 1993.

The Domain Name Server (DNS) is the Achilles heel of the Web. The important thing is that it's managed responsibly.

Things can change so fast on the internet.

The more you enter, the more you become locked in. Your social-networking site becomes a central platform - a closed silo of content, and one that does not give you full control over your information in it. The more this kind of architecture gains widespread use, the more the Web becomes fragmented, and the less we enjoy a single, universal information space.