Software companies should take more responsibility for security holes, especially in browsers and e-mail clients. There are some straightforward things the industry should be doing right now to fix things, and I don't know why they haven't been done yet.

I basically wrote the code and the specs and documentation for how the client and server talked to each other.

It's a new medium, it's a universal medium and it's not itself a medium which inherently makes people do good things, or bad things. It allows people to do what they want to do more efficiently.

Universality has been the key enabler of innovation on the Web and will continue to be so in the future.

I suppose it's amazing when you think how many things people get involved in that don't work.

I think IT projects are about supporting social systems - about communications between people and machines. They tend to fail due to cultural issues.

Technology innovation is starting to explode and having open-source material out there really helps this explosion. You get students and researchers involved and you get people coming through and building start ups based on open source products.