Avoid results-by volume approach, instead focus on few critically important but uncomfortable actions.

There are certain things I will automate, but when it comes to quality control, I want to keep a very close eye.

By using money as the scapegoat and work as our all-consuming routine, we are able to conveniently disallow ourselves to do otherwise: 'John, I'd love to talk about the gaping void I feel in my life, the hopelessness that hits me like a punch in the eye every time I start my computer in the morning, but I have so much work to do! I've got at least three hours of unimportant email to reply to before calling prospects who said 'no' yesterday. Gotta run!

I think about willpower almost never. I realize for myself, trying to be more disciplined is pretty nebulous and it's often a slippery target. For me, I've just thought about incentives.

A person's success in life can usually be measured by the number of uncomfortable conversations he or she is willing to have.

Do not expect work to fill a void that non-work relationships and activities should Work is not all of life. Your co-workers shouldn't be your only friends. Schedule life and defend it just as you would an important business meeting. Never tell yourself "I'll just get it done this weekend."

At least three time per day at scheduled times, he had to ask himself the following question: Am I being productive or just active? Charney captured the essence of this with less-abstract wording: Am I inventing things to do to avoid the important? He eliminated all of the activities he used as crutches and began to focus on demonstrating results instead of showing dedication. Dedication is often just meaningless work in disguise. Be ruthless and cut the fat.