Avoid results-by volume approach, instead focus on few critically important but uncomfortable actions.

Companies that start by redesigning the economics of an industry often finish by redesigning the whole industry-and owning it.

People frequently fail when they try to do everything at once. They approach a massive project and quickly get discouraged. Taking small, but high-value steps takes less time, and you learn more in the long run.

Most people are good at a handful of things and utterly miserable at most.

The best entrepreneurs I've ever met are all good communicators. It's perhaps one of the very few unifying factors.

The way we measure productivity is flawed. People checking their BlackBerry over dinner is not the measure of productivity.

I'll repeat something you might consider tattooing on your forehead: What we fear doing most is usually what we most need to do.