Think of how Wikipedia works, how Amazon harnesses user annotation on its site, the way photo-sharing sites like Flickr are bleeding out into other applications. We're entering an era in which software learns from its users and all of the users are connected.

There's not a single business model, and there's not a single type of electronic content. There are really a lot of opportunities and a lot of options and we just have to discover all of them.

The biggest mistake we see companies make when they first hit Twitter is to think about it as a channel to push out information.

Who has the data has the power.

Apple is in a position they've been in a lot of times before. They're like Moses showing the way to the promised land, but they don't actually go there.

An invention has to make sense in the world it finishes in, not in the world it started.

Life is not a tour of gas stations.