There's not a single business model, and there's not a single type of electronic content. There are really a lot of opportunities and a lot of options and we just have to discover all of them.

You have to pay attention to money, but it shouldn't be about the money.

We often get blinded by the forms in which content is produced, rather than the job that the content does.

The network is opening up some amazing possibilities for us to reinvent content, reinvent collaboration.

When you have to prove the value of your ideas by persuading other people to pay for them, it clears out an awful lot of woolly thinking.

I think Microsoft will have to change. I think that the business of Microsoft, the company of Microsoft, is going to continue to succeed. But I think the business model of Microsoft is going to have to change.

There are more than 21 eBook channels already. Authors can’t possibly get to these and do what they do best.