I've always tried to coach people the way I would like to be coached; positively and encouragingly rather than with criticism and fear ... I've tried to be as fair as possible.

I talk to our players about life and situations and doing the right thing all the time.

If you're just saying, hey, I'm doing this. I'm working to make money. I'm working to increase my status. If that's all there is, I think you will find out that it's meaningless.

First, there is no typical grief cycle, and second, it's not something I went through. I'm still grieving.

It's easy to lose sight of the ultimate goal when you're in the trenches.

Others first. Whatever your corporate mission, paint a clear and compelling picture that others can understand and embrace. State your mission in terms that appeal to your team's best instincts. Persuade and empower as if you are leading and mentoring volunteers.

When I was young, I didn't like to read. I would have much rather been outside doing something than been inside reading about it.