I can imagine people actually working in virtual environments where productive, cooperative work is undertaken, and I think we will find people helping others to take advantage of masses of information that are inaccessible or too vast to process in real time today.

My belief is that there will be very large numbers of Internet-enabled devices on the Net - home appliances, office equipment, things in the car and maybe things that you carry around. And since they're all on the Internet and Internet-enabled, they'll be manageable through the network, and so we'll see people using the Net and applications on the Net to manage their entertainment systems, manage their, you know, office activities and maybe even much of their social lives using systems on the Net that are helping them perform that function.

I expect to see a lot of household appliances on the Net by 2010, as well as autos and other mobile devices.

I can imagine people actually working in virtual environments where productive, cooperative work is undertaken, and I think we will find people helping others to take advantage of masses of information that are inaccessible or too vast to process in real time today.

In the larger companies, you have this tendency to get top-down direction.

Humor is the only thing that allows you to survive every pressure and crisis.

What is special about VOIP is that it's just another thing you can do on the Internet, whereas it is the only thing - or nearly the only thing with the exception of the dial-up modem and fax - that you can do on the public switched telephone network.