A wiki works best where you're trying to answer a question that you can't easily pose, where there's not a natural structure that's known in advance to what you need to know.

Why have a locked wiki when you can instead just post static Web pages?

Global collaboration is something that Wiki mastered in a small way and here we can master it in a big way.

I can't tell you how much time is spent worrying about decisions that don't matter. To just be able to make a decision and see what happens is tremendously empowering, but that means you have to set up the situation such that when something does go wrong, you can fix it.

When a manager asks for hard data, that's usually just his way of saying no.

When I was at Tek, I was frustrated that computer hardware was being improved faster than computer software. I wanted to invent some software that was completely different, that would grow and change as it was used. That's how wiki came about.

The shortest path to exceeding expectations doesn't generally pass through meeting expectations.