When a manager asks for hard data, that's usually just his way of saying no.

What's the simplest thing that could possibly work?

I don't claim to be a methodologist, but I act like one only because I do methodology to protect myself from crazy methodologists.

When a manager asks for hard data, that's usually just his way of saying no.

When I was at Tek, I was frustrated that computer hardware was being improved faster than computer software. I wanted to invent some software that was completely different, that would grow and change as it was used. That's how wiki came about.

There's been an awful lot of discussion about what is or isn't simple, and people have gotten a pretty sophisticated notion of simplicity, but I'm not sure it has helped.

A wiki works best where you're trying to answer a question that you can't easily pose, where there's not a natural structure that's known in advance to what you need to know.