What is simplicity? Simplicity is the shortest path to a solution.

I don't claim to be a methodologist, but I act like one only because I do methodology to protect myself from crazy methodologists.

I can't tell you how much time is spent worrying about decisions that don't matter. To just be able to make a decision and see what happens is tremendously empowering, but that means you have to set up the situation such that when something does go wrong, you can fix it.

The shortest path to exceeding expectations doesn't generally pass through meeting expectations.

Why have a locked wiki when you can instead just post static Web pages?

When you get in situations where you cannot afford to make a mistake, it's very hard to do the right thing. So if you're trying to do the right thing, the right thing might be to eliminate the cost of making a mistake rather than try to guess what's right.

When a manager asks for hard data, that's usually just his way of saying no.