If I am used to looking at a paper chart and finding information that I know approximately where I'm going to look at that and now I have to go to a computer and find it a different way.

Anytime you adopt a new system you change work flow and so people have to change, to some degree change the way in which they do things.

How many people, how many of us want to get on an airplane where you know only, only 20% of the pilots use the checklist? Why would you do that? I think we should be outraged because the technology is there, it's totally available. We're just not using it yet.

In many offices it could take several days to find a paper chart and some we'll never find. Ten percent of the paper records are never found. So you have this huge delay in time.

Tobacco farmers would say, "Look, I'm just trying to make a living and feed my family." Nevertheless, tobacco is incredibly harmful and kills people.

The main thing is that people see constant reports of break-ins on, on record systems and stolen financial data and social security records and so they'd think about you know what's going to prevent that happening with my medical records. And interestingly enough, patients are less worried about that than their doctors are.

In fact, two slices of whole wheat bread increase blood sugar to a higher level than a candy bar does. And then, after about two hours, your blood sugar plunges and you get shaky, your brain feels foggy, you're hungry.