When we label anyone 'bad', we will have more trouble dealing with him than if we could have settled for a lesser label.
William GlasserWithout pay, no human being will work up to their ability if he or she is not cared for and respected.
William GlasserIf you want to change attitudes, start with a change in behavior. In other words, begin to act the part, as well as you can, of the person you would rather be, the person you most want to become. Gradually, the old, fearful person will fade away.
William Glasser