If I have to tell a guy he's got something to do, I consider myself a failure as a manager.
William Redington HewlettManagers have traditionally developed the skills in finance, planning, marketing and production techniques. Too often the relations with their people have been assigned a secondary role. This is too important a subject not to receive first-line attention. In this regard we could learn much from the Japanese. We must reinvest in the human side of management.
William Redington Hewlett