Managers have traditionally developed the skills in finance, planning, marketing and production techniques. Too often the relations with their people have been assigned a secondary role. This is too important a subject not to receive first-line attention. In this regard we could learn much from the Japanese. We must reinvest in the human side of management.
William Redington HewlettThe job of a manager is to support his or her staff, not vice versa, and that begins by being among them.
William Redington Hewlett