To respond is positive, to react is negative.
When you make people feel important, you're going to be ahead of the game.
Nu aptitudinea, ci atitudinea ÃŪČi decide altitudinea.
If you don't like your situation in life, don't fret or worry--do something about it. Worry less, and act more.
Your life can't go according to plan if you have no plan.
I've always taught that a poor economy is the best opportunity for salespeople because the naysayers and grumblers have already given up, leaving more territory, more opportunities to be successful than in a good economy when virtually all salespeople are out there, giving it their best.