I've always taught that a poor economy is the best opportunity for salespeople because the naysayers and grumblers have already given up, leaving more territory, more opportunities to be successful than in a good economy when virtually all salespeople are out there, giving it their best.

People always say 'Motivation is great but it doesn't last.' I just tell them, bathing does not last either, that is why I recommend it daily.

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

Making a big life change is pretty scary. But know what's even scarier? Regret.

When I became proficient as a salesman I was invited to teach new hires.

Encouragement and hope are the two most powerful qualities any person can provide to others.

When you forgive somebody else you accept the responsibility for your own future.