I don't care how much power, brilliance or energy you have, if you don't harness it and focus it on a specific target, and hold it there you're never going to accomplish as much as your ability warrants

When obstacles arise, you change your direction to reach your goal; you do not change your decision to get there.

I'm constantly amazed that owners and managers of all businesses don't train their people to call the person who pays by credit card by name. It definitely makes the customer feel good and will be a factor in bringing them back to your place of business.

Be grateful for what you have and stop complaining - it bores everybody else, does you no good and doesn't solve any problems!

The problem is not getting rid of fear, but using it properly.

Money isn't the most important thing in life, but it's reasonably close to oxygen on the 'gotta have it' scale.

Your attitude is more important that your aptitude.