Every sale has five basic obstacles: no need, no money, no hurry, no desire, no trust.

It's impossible to consistently behave in a manner inconsistent with how we see ourselves. We can do very few things in a positive way if we feel negative about ourselves.

You don't build a business --you build people-- and then people build the business.

When you do more than you're paid for eventually you will get paid for more than you do. This is a basic truth that also applies to Business, Sales or anything you do. Whatever your endeavor always provide more service than you get paid for and you will develop a reputation that will separate you from the rest.

When you give directives to a child, especially a teenager, you must consider the nature of your child.

Problem-solving becomes a very important part of our makeup as we grow into maturity or move up the corporate ladder.

We miss 100 percent of the sales we don’t ask for.