Intuition is unconscious accumulated experience informing judgement in real time.

The lesson? To respond to the unexpected and hurtful behavior of others with something more than a wipe of the glasses, to see it as a chance to expand our understanding.

Maturity: the confidence to have no opinions on many things.

We don't really learn anything properly until there is a problem, until we are in pain, until something fails to go as we had hoped ... We suffer, therefore we think.

The dream of the news is that it makes us care about other people and situations. But we cannot identify with people to whom we haven't been introduced. Humans will only respond to art, to people who are skilled in making you care.

It is in dialogue with pain that many beautiful things acquire their value. Acquaintance with grief turns out to be one of the more unusual prerequisites of architectural appreciation. We might, quite aside from all other requirements, need to be a little sad before buildings can properly touch us.

At the heart of every frustration lies a basic structure: the collision of a wish with an unyielding reality.