Run for your lives-the computers are invading. Awesomely powerful computers tackling ever more important tasks with awkward, old-fashioned interfaces. As these machines leak into every corner of our lives, they will annoy us, infuriate us, and even kill a few of us. In turn, we will be tempted to kill our computers, but we won't dare because we are already utterly, irreversibly dependent on these hopeful monsters that make modern life possible.

There's only one thing you can use against pure logic, and that's common sense.

No matter how beautiful, no matter how cool your interface, it would be better if there were less of it.

One of the most heinous, insidious lies is the notion that you have to be an asshole to be a successful business person.

Usability methods are like sandpapering a chair. If you are making a chair, the sandpaper can make it smoother. But no amount of sandpaper will turn a chair into a table.

It's harder than you might think to squander millions of dollars, but a flawed software development process is a tool well suited to the job.

Computers no longer interface with humans--they interact, and the interaction will become steadily deeper, more subtle, and more crucial to our collective sanity and ultimate survival.