I'm a commercial person, not an academic.
I did not come into football to make money. I had already made millions.
Above all, in order to gain respect, you need to be true to yourself. There is no point in trying to be brutal if it's not in your nature; there is no point in trying to be suave and sophisticated if it doesn't come naturally.
I'm an Englishman. What more can I say?
I have principles and I am not going to be forced to compromise them.
A good leader is not necessarily the most popular person in their business, but the best ones are liked because they are respected for their clarity and vision.