Never give in or give up easily on a cause.

Distinguish between power and control, delegate, be decisive - and always remember people's first names.

He's fiery, he's competitive, ... I think it was an unfair booking, and Wayne reacts like this against injustice.

To not apologize for the behavior of the players to another manager is unthinkable. It's a disgrace, but I don't expect Wenger to ever apologize...he's that type of person.

All they can talk about is Manchester United.

If my parents were still alive, they would be very proud. They gave me a good start in life, the values that have driven me, and the confidence to believe in myself.

I'm-A-God-Look-At-Me.