We need a multiplicity of visions, dreams and prophecies - images of potential tomorrows.

Future shock is the dizzying disorientation brought on by the premature arrival of the future.

Human beings were held accountable long before there were corporate bureaucracies. If the knight didn't deliver, the king cut off his head.

Most managers were trained to be the thing they most despise - bureaucrats.

Humanity faces a quantum leap forward. It faces the deepest social upheaval and creative restructuring of all time. Without clearly recognizing it, we are engaged in building a remarkable new civilization from the ground up. This is the meaning of the Third Wave.

If we do not learn from history, we shall be compelled to relive it. True. But if we do not change the future, we shall be compelled to endure it. And that could be worse.

The customer will become so integrated into the production process that we will find it more and more difficult to tell just who is actually the consumer and the producer.