The only irreplaceable capital an organization possesses is the knowledge and ability of its people. The productivity of that capital depends on how effectively people share their competence with those who can use it.

There are two types of people who never achieve very much in their lifetimes. One is the person who won't do what he or she is told to do, and the other is the person who does no more than he or she is told to do.

A library outranks any other one thing a community can do to benefit its people. It is a never failing spring in the desert.

My hopes were high, and I looked every day for some change to take place. What it was to be I knew not, but that it would come I felt certain if I kept on. One day the chance came.

There is no way of making a business successful that can vie with the policy of promoting those who render exceptional service.

Don't be content with doing only your duty. Do more than your duty. It's the horse that finishes a neck ahead that wins the race.

I choose free libraries as the best agencies for improving the masses of the people, because they give nothing for nothing. They only help those who help themselves.