One of the challenges of innovation is figuring out how to wipe your mind clean about what you should be doing at any given moment, and not having a religious attachment to what's gotten you there thus far.

Once you have something so deeply infused in your culture and your brand, it would be very difficult to reverse that inertia if you wanted to.

Sainthood emerges when you can listen to someone's tale of woe and not respond with a description of your own.

I never thought of myself as an entrepreneur before I started this. I just like to build things.

If you laugh a lot, when you get older your wrinkles will be in the right places.

Life is too short to be a boring company.

You're building a tool, not a piece of art. Don't be blinded by the vision.