Long distances used to be a moat that both insulated and isolated people from workers on the other side of the world. But every day, technology narrows that moat inch by inch. Every person in the world is on the verge of becoming both a coworker and a competitor to every one of us ... Technological change is going to reach out and sooner or later change something fundamental in your business world.

The worse the news, the more effort should go into communicating it.

There are so many people working so hard and achieving so little.

You need just the right amount of ambition . . . If you have too little ambition, you don't push or work hard. If you have too much ambition, you put yourself ahead of others, elbow them out of your way.

I was glad I liked chemistry.

There is at least one point in the history of any company when you have to change dramatically to rise to the next level of performance. Miss that moment - and you start to decline.

Not all problems have a technological answer, but when they do, that is the more lasting solution.