You need to plan the way a fire department plans: it cannot anticipate where the next fire will be, so it has to shape an energetic and efficient team that is capable of responding to the unanticipated as well as to any ordinary event.

The most important role of managers is to create environment in which people are passionately dedicated to winning in marketplace.

Privacy is one of the biggest problems in this new electronic age.

Just as we could have rode into the sunset, along came the Internet, and it tripled the significance of the PC.

You have to pretend you're 100 percent sure. You have to take action; you can't hesitate or hedge your bets. Anything less will condemn your efforts to failure.

The boom was healthy too, even with its excesses. Because what this incredible valuation craze did was draw untold sums of billions of dollars into building the Internet infrastructure. The hundreds of billions of dollars that got invested in telecommunications, for example.

Make mistakes faster.