You need to plan the way a fire department plans: it cannot anticipate where the next fire will be, so it has to shape an energetic and efficient team that is capable of responding to the unanticipated as well as to any ordinary event.

If the brutal facts are not faced by leaders, the brutal reality sets in.

Privacy is one of the biggest problems in this new electronic age.

A career in journalism suddenly lost its appeal.

A question that often comes up at times of strategic transformation is, should you pursue a highly focused approach, betting everything on one strategic goal, or should you hedge? ... Mark Twain hit it on the head when he said, Put all of your eggs in one basket and WATCH THAT BASKET.

The worse the news, the more effort should go into communicating it.

The most important role of managers is to create environment in which people are passionately dedicated to winning in marketplace.