Implementation of technological change must involve critics as well as advocates.

We disagree with the assertion that great teachers can be replaced by online alternatives. The futuristic claim that technology will triumph over teachers ignores all the social and relational dimensions of teaching and learning.

High performance leaders capitalize on crises to galvanize the motivation and actions of people in the organization.

Alberta funds almost all its schools and districts to design and evaluate their own innovations. Teachers are the drivers of change, not the driven.

If we're all on the same page, no one's reading the whole book.

On technology: The teacher is mightier than the mouse.

Blame and betrayal are the emotional enemies of improvement.