If I can't do something for the public good, what the hell am I doing?

If I had to choose my driving force, it would be passion.

Look at the Quakers - they were excellent business people that never lied, never stole; they cared for their employees and the community which gave them the wealth. They never took more money out than they put back in.

There is no scientific answer for success. You can't define it. You've simply got to live it and do it.

I don't want to be defined by being the founder of the Body Shop, and I don't want to be defined as a woman suffering from Hepatitis C. There's more to my life than that.

You've got to be hungry - for ideas, to make things happen and to see your vision made into reality

Running a company on market research is like driving while looking in the rear view mirror.