I think the leadership of a company should encourage the next generation not just to follow, but to overtake.

People don't want simply to buy the product, they want to have sympathy with the company too.

The Body Shop Foundation is run by our staff and supports social activism and environmental activism. We don't tend to support big agencies.

We have our values from the church, the temple, the mosque. Do not rob, do not murder. But our behaviour changes the minute we go into the corporate place. Suddenly all of this is irrelevant.

I hope to leave my children a sense of empathy and pity and a will to right social wrongs

I believe in businesses where you engage in creative thinking, and where you form some of your deepest relationships. If it isn't about the production of the human spirit, we are in big trouble.

If you do things well, do them better. Be daring, be first, be different, be just.