Globalization ... is the most important change in the history of mankind, and often just the latest name for the conspiracy of the rich against the poor.

I don't want to be defined by being the founder of the Body Shop, and I don't want to be defined as a woman suffering from Hepatitis C. There's more to my life than that.

I think the leadership of a company should encourage the next generation not just to follow, but to overtake. The duty of leadership is to put forward ideas, symbols, metaphors of the way it should be done, so that the next generation can work out new and better ways of doing the job. The complaint Gordon and I have is that we are not being overtaken by our staff. We would like to be able to say, "We can't keep up with you guys", but, it is not happening.

The bigger you grow, the more intimate communication has to be. It almost has to be belly and belly. As you get bigger and bigger in an organization, everything gets more and more detached and everything is on email or voicemail. That's the worse thing because lack of intimacy is one of the downsides (of growth).

Corporate crime kills far more people and costs taxpayers far more money than street crime.

I didn't go to business school, didn't care about financial stuff and the stock market.

Tap the energy of the anarchist and he will be the one to push your company ahead.