Globalization ... is the most important change in the history of mankind, and often just the latest name for the conspiracy of the rich against the poor.

I don't want to be defined by being the founder of the Body Shop, and I don't want to be defined as a woman suffering from Hepatitis C. There's more to my life than that.

The most exciting thing happening in business is the rise of vigilante consumers.

There are 3 billion women in the world who don't look like supermodels and only 8 that do.

To me the desire to create and to have control over your own life, irrespective of the politics of the time or social structures, has always been a part of the human spirit. What I did not fully realize was that work could open the doors to my heart.

If I can't do something for the public good, what the hell am I doing?

To run this business ... you need ... optimism, humanism, enthusiasm, intuition, curiosity, love, humour, magic and fun, and that secret ingredient-euph oria.