Tap the energy of the anarchist and he will be the one to push your company ahead.

I don't want our success to be measured only by financial yardsticks, or by our distribution or number of shops. What I want to be celebrated for - and it's going to be tough in a business environment - is how good we are to our employees and how we benefit our community. It's a different bottom line.

Running a company on market research is like driving while looking in the rear view mirror.

When you take the high moral road it is difficult for anyone to object without sounding like a complete fool.

If you don't believe one person can make a difference, you have never been in bed with a mosquito.

If you can shape your business life or your working life, you can just look at it as another extension - you just fulfill all your values as a human being in the work place. If you are an activist, you bring the activism of your life into your business, or if you love creative art, you can bring that in.

The growth of The Body Shop is testimony to the fact that you don't need to waste money on costly advertising campaigns to be successful. Instead, we've always relied on word of mouth and stories.