For me, campaigning and good business is also about putting forward solutions, not just opposing destructive practices or human rights abuses.

The money that we make from the company goes into The Body Shop Foundation, which isn't one of those awful tax shelters like some in America. It just functions to take the money and give it away.

A great advantage I had when I started The Body Shop was that I had never been to business school.

the most powerful bodies in the world, the World Trade Organization, the World Bank, and the International Monetary Fund, are also the least democratic and inclusive.

I have no interest in being the biggest, the most profitable or the largest retailer. I just want The Body Shop to be the best, most breathlessly exciting company - and one that changes the way business is carried out.

Be special. Be anything but mediocre.

The Body Shop Foundation is run by our staff and supports social activism and environmental activism. We don't tend to support big agencies.