I think it is completely immoral for a shop to trade in the middle of a community, to take money and make profits from that community and then ignore the existence of that community, its needs and problems.

If you really didn't ever want to get wrinkles, then you should have stopped smiling years ago!

Make heroes out of the employees who personify what you want to see in the organization.

Cynicism is what passes for insight when courage is lacking

business itself is now the most powerful force for change in the world today, richer and faster by far than most governments. And what is it doing with this power? It is using free trade, the most powerful weapon at its disposal, to tighten its grip on the globe.

Creativity comes by breaking the rules, by saying that you're in love with the anarchist.

If you do things well, do them better. Be daring, be first, be different, be just.