Certain management policies-stretching of credit resources, for example-may lead to great progress in good conditions; but, like the Grand Prix car in comparison with the Land Rover, they may not be robust enough to survive when the going gets tough.

It is the concept of likelihood that a real understanding of probability resides, and we must learn how to measure it.

The purpose of a system is what it does. There is after all, no point in claiming that the purpose of a system is to do what it constantly fails to do.

If cybernetics is the science of control, management is the profession of control.

It is terribly important to appreciate that some things remain obscure to the bitter end.

Policy-making, decision-taking, and control: These are the three functions of management that have intellectual content.

The system of transportation is not coherent; it is not treated as integral. Roads compete with with railroads and airlines in chaotic fashion, and at immense cost to the nation.