The more anxious, isolated and time-deprived we are, the more likely we are to turn to paid personal services. To finance these extra services, we work longer hours. This leaves less time to spend with family, friends and neighbors; we become less likely to call on them for help, and they on us.
Arlie Russell HochschildFor many of us, work is the one place where we feel appreciated. The things that we long to experience at home - pride in our accomplishments, laughter and fun, relationships that aren't complex - we sometimes experience most often in the office. Bosses applaud us when we do a good job. Co-workers become a kind of family we feel we fit into.
Arlie Russell HochschildThe more we rely on the market, the more hooked we become on its promises: Do you need a tidier closet? A nicer family picture album? Elderly parents who are truly well cared for? Children who have an edge in school, on tests, in college and beyond? If we can afford the services involved, many if not most of us are prone to say, 'Sure, why not?
Arlie Russell HochschildFormerly, many men dominated women within marriage. Now, despite a much wider acceptance of women as workers, men dominate women anonymously outside the marriage. Patriarchy has not disappeared; it has changed form. In the old form, women were forced to obey an overbearing husband in the privacy of an unjust marriage. In the new form, the working single mother is economically abandoned by her former husband and ignored by a patriarchal society at large.
Arlie Russell Hochschild