If I'm not travelling for external meetings, my usual day at work starts with a quiet session to plan and prioritise things that need to get done, and then clearing off important emails that need attention.

Trust is such an important principle for me. I want to believe in the best of each person, and some time back, I have experienced that trust being broken - which shook me to the core.

Success is making a positive difference to other people, especially seeing others grow, succeed and thrive as a result of your own small contribution.

Some people can have a dark side, completely the opposite of the image they portray.

I seek advice from my wife, who has been with me for 20 years and knows me better than I even know my own self.

The world will continue to be hit by natural disasters and hateful mass killings, but communities bounce back stronger, so keep going.

If I'm not travelling for external meetings, my usual day at work starts with a quiet session to plan and prioritise things that need to get done, and then clearing off important emails that need attention.