Empathy for the people you're working with and being aware of their needs...that's the "big kahuna" in managing people.

Don't be afraid to go for positions, jobs or take on clients just outside of your knowledge base. It's when you're uncomfortable that you learn and grow the most.

If a house is priced appropriately, make a bid 10 percent below that amount.

I did everything in my power to give my brokers brand identity and clout in the market. I saw my job as parent to build them up and if I took care of them, then they would take care of their customer.

The wheels of justice - they're square wheels.

I got along with people very well at every job I had, people liked me and I liked them and I loved being on my feet.

Every single thing I learned about marketing and building my business, I learned from my mom, and she had never been in the workforce. She just had great practical sense.